Privacy Policy
At NovelBike, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website, novelbike.com, and any other services offered by NovelBike (collectively referred to as the “Services”).
By using our Services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.
1. Information We Collect
We collect information from you when you interact with our Services. The types of information we collect can be categorized into:
a. Personal Information: This includes any information that can be used to identify you, such as your name, email address, mailing address, phone number, and other similar information that you voluntarily provide when registering an account, submitting a query, or requesting a quote.
b. Non-Personal Information: We automatically collect certain non-personal information when you visit our website, such as your IP address, browser type, device type, operating system, and usage information (e.g., pages visited, time spent on the website, and other similar data).
2. Use of Information
a. To provide, maintain, and improve our Services.
b. To communicate with you, including responding to your queries, providing customer support, and sending you promotional materials, if you have opted in to receive such communications.
c. To personalize your experience on our website and to better understand your needs and preferences.
d. To monitor and analyse usage patterns and trends in order to improve our Services.
e. To detect, prevent, and address security and technical issues.
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
a. Service Providers: We may share your information with third-party service providers that perform certain functions on our behalf, such as web hosting, data storage, and email services. These service providers have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
b. Compliance with Laws: We may disclose your information if required to do so by law or in response to a court order, subpoena, or similar legal process.
c. Business Transfers: In the event that NovelBike is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred to the new entity as part of the transaction.
4. Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies
Cookies are small pieces of data stored as text files on your device when you load a website in your browser. They are widely used to “remember” you and your preferences. We utilize them to enrich your experience and perform essential functions, such as account registration and maintaining your logged-in status. You may adjust your browser settings to decline cookies; however, this may interfere with certain features of the service.
6. Links to Other Websites
Our Services may contain links to other websites that are not operated by us.When you open a link to those third-party websites, you are subject to the terms of these third-party websites, including their Privacy Policy. We are not responsible for nor do we control, the content, products, or services provided by any linked third-party website. The access, use, and reliance upon these third-party websites is entirely at your own risk. We are not liable for any loss or damage caused by those websites.
7. Children's Privacy
Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13.If we learn that personal information from users under 13 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records.
8. International Data Transfers
If you are located outside of the United States and choose to provide information to us, please note that we may transfer your information, including personal information, to the United States and process it there. By using our Services, you consent to the transfer and processing of your information in the United States.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Services following the posting of changes to this policy will be deemed as your acceptance of those changes.
10. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights with respect to your personal information, such as the right to access, correct, delete, or restrict the processing of your information. To exercise any of these rights or to opt out of receiving promotional communications from us, please contact us using the information provided below.
11. Consent
By using our website, you acknowledge and agree to our privacy policy and its terms. Accepting the Cookie Statement signifies your consent to our Cookie Policy, limited to the scope outlined within the statement. You may withdraw your consent at any time. When you provide us with your personal information as described in the collection process, you consent to our storage and use of this information for the purposes detailed in the processing guidelines.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.
By using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.
